The pictures online look amazing and it is labeled as a "resort". Come to find out this "resort" also offers section 8 hotel rooms. This is a huge complex and they have many buildings. We were put in the oldest building, furthest away from the working pool, ice machines, soda machines or any other kind of amenity. The bathroom light was broken and stayed on all the time, no attempt to fix it even though we told management. The room light didn't turn at all. Ants + other bugs in the room constantly. Window broken and didn't close all the way. House keeping came as they pleased, not when needed. We got the pleasure of being in the most run down complex they have where their old pool is filled with dirt and has tons of weeds growing. When expressing our concern that we wanted a better room, management said those are "premium rooms" as they are bigger and have a balcony. Well I dont care about a balcony but, I am paying customer and this is false advertisement. They stated they could simply refund our money and we could stay elsewhere! What a solution, because you know how cheap hotel rooms are when you book the same day! There was just overall disappointment after disappointment with this place. We will not be returning, your better off to stay at the motel 8 down the street. At least there rooms have modern beds and working fixtures.