The hotel is under renovation, so it's understandable some things weren't so nice. Although, it wasn't comfortable showing up at the front door and seeing three U-Haul trucks and a lot of things out front, this may have been done using a back or side door. The friendliness of the clerk checking me in was good. Also, all the employees seemed polite in spite of being tired. In case you are wondering I would not paint the hall red like some of the paint samples that were in the hall. I didn't try to use it at night, but in the morning, I couldn't get Wi-Fi. Ramada never came up as a possible internet connection. I called the front desk and was told Ramada was what I was supposed to use, but it wasn't an option. Don't know if the renovation had something to do with this or not.