Our stay was a very pleasant one. The location of the hotel is superb, just next to the old town and yet cars can reach the front of the hotel, and we did not have to carry luggage around the streets, less than 2 minute walk to subway. There are no words to describe how attentive the staff is in all senses, they arranged for our transportation from the airport, answering our emails promptly. The staff also provided suggestion for restaurants and made reservations, providing a wide range of options of type of food and price. The hotel, apparently has been recently refurbished providing the comfort we needed, meaning the room and bathroom are comfortable and updated, and the elevator is new. High speed internet works finely and the breakfast is good and varied. The Czech 5star system is different from what we are used to, but I surely recommend the hotel.