This hotel is in terrible condition and doesn’t come close to living up to its brand name. The pool area was filthy, freezing cold water, and a hot tub that was completely out of service. It was obvious that the space hadn’t been properly cleaned or maintained in a long time.
Peeling paint was visible throughout the building—on walls, ceilings, and even in common areas. The overall atmosphere was worn down and neglected, making the entire stay feel uncomfortable.
After experiencing all of this firsthand, it’s hard to believe any of the glowing five-star reviews are legitimate. They read more like employee submissions or paid placements than honest experiences. Save yourself the trouble and book elsewhere until serious improvements are made.