Check in was easy and quick. Room was ok, not as clean as it could be. No bugs but a lot of dust and grime in corners and along baseboard. The previous person that used the room put their hair all over the wall of the shower and it was not cleaned by housekeeping. I am not usually bothered by hair as it sheds off people constantly and one or two strays are no big deal but there were clumps on the wall, obviously overlooked during room turnover. The breakfast area is small, people bumping into eachother but it was adequate. There were omlettes, sausage patties, 2 waffle makers, cereal, various breads and bagels, yogurt, juices, coffee and tea. Pool could use a good cleaning and the 2 first floor bathrooms were out of order, so if you needed the bathroom while using the pool, you had to go to your room. The beds in this room were atrocious. They were so incredibly uncomfortable, any movement from your bed partner felt like an earthquake and both beds squeeked loudly with any movement, we have stayed here before and the beds were not this bad, so it isnt all the beds. All in all, we would stay here again as all the issues were not deal breakers for us. Also very close to the mall and other shopping