The worst stay ever in my life. We paid more than 500⏠for nothing per night. There was a smallest room where were bad and walls. We couldnât even open my luggage in this room. Recognized, that we paid 500⏠for nothing we came to the reception to resolve this problem. Oman, a very nice guy, tried to do his best. I explained to him that we need upgrade only for 2 days because we traveled to Poland and left Paris earlier. Then, the manager, that was a woman, she told me âIâll give you a pleasure - a discount for the upgrade. Pay for 5 days or stay in your roomâ. Each night 100⏠and get a bigger room. Yes, the room was better, but itâs not my problem that the pictures, the description and all the rest about this âluxuryâ hotel wasnât true. Hahahah a pleasure. Thanks to you, maâam.
We left one day earlier, and during checkout the guy couldnât give us money back from the deposit, cause there was a problem in the system. Itâs not his fault, I know, but how is this possible, that I paid almost 4.000 for such a terrible stay? And how is this possible that itâs a Marriott group??
1/10 , 1 point for the beautiful view, for Oman and this guy at the reception.
All the rest- terrible.