We were greeted by Christine at check-in, and she was warm and accommodating. When we encountered an issue with one of the beds in our room, she quickly moved us to another without hesitation. The hotel is in the middle of renovations, which was apparent in our room—one wall had been patched but not repainted. We also had to request a hair dryer, extra towels, and toilet paper, but the staff responded quickly and were always friendly. The pillows were small and a bit lumpy, and the beds were quite "bouncy"—every time we shifted, it felt like the bed was bouncing. Overall, it was a decent stay for a short visit. For the price, it offered good value.