Very warm welcome including cake. I was asked to write my name, email address and telephone number in the book on counter at reception. Same pen appeared to be used by all residents. Book left open on counter at all times so everyone's details were very visible to all.
Our room was beautifully decorated with a good view of the garden. It was spacious, with a tiny 19 inch television in the corner. Frustrating. Very comfortable couch with four scatter cushions plus eight more on the bed. They looked lovely but it was a surprise to see them there during Covid-19 restrictions. Very disappointed that none of the lights was strong enough for comfortable reading.
Our room was not cleaned during our four-night stay. Not sure if this is recommended due to Covid. We were offered replacement towels only, and after third night we were asked if we wanted vacuuming done. No extra tea/coffee bags offered after first day.
Breakfast was excellent. Orders were taken at table for cooked dishes which were really good. Everything else was on buffet table. While residents from one room went to it together, everyone used the same serving spoons, tongs, juice and milk jugs.
All in all, we did enjoy our stay.