When I booked my stay at the hotel back in February, the website made clear that construction would not be underway until August 7th. Imagine my surprise when I showed up July 30th to find that it looks like construction has been going on for months. The staff at the front desk were friendly and accommodating, allowing me to check in early. However, the hotel as a whole was disappointing.
I had to travel outside, and into what felt like a shady back corridor to get to the elevator that led to my hallway and my room. Pieces of the ceiling were removed for construction and pieces of building materials are stored in the stairwell and the hallway. On three of my four nights what I can only assume was the testing fire alarm went off loud and unexpectedly in my room, scaring the heck out of me understandably.
Despite the fact that the website lists daily housekeeping - they never once came to my room. I stayed in my entire trip and they never visited. There was trash in the hallway from other rooms that sat there my entire stay never being picked up by housekeeping. I never received clean towels or changed sheets.
The window in my room had a mouth print (like from lips) on it when I arrived, and both the mirror above the sink and the mirror on the closet were filthy. I had to move the plug for the television to get it to turn on as the socket it was plugged into did not seem to work.
All in all majorly disappointing.