First of all, I have never been in a hotel that does not clean the room everyday (unless you ask them not to do it). We had to put our trash outside the door so they could take it. We also had to ask for toilette paper, since we went out and there was no automatic replacement, which is not cool at all. I was disappointed about the breakfast as well. We should at least be informed in the moment that we book the room that the breakfast is being given in a bag to go, but what I really didn’t like was that we had the same thing to eat every single day: yogurt, orange juice, a fruit and a bottle of water. Not even a bread or bagel. We were expecting much more. Besides that, the coffee in the lobby was delicious, the employees were nice, the room was comfortable and the location is amazing, right in the heart of the Michigan Ave.