The temperature inside the room was excessively hot. We asked the attendant in the front desk to decrease the temperature, she said that it was not possible and that we would wait the temperature outside the building get lower to decrease the temperature of the room. Then we asked for an extra pillow and the attendant asked why do we need another pillow if there where one for each person in the room. To finish, when we left I went in the restaurant to buy to cups of coffee, I paid for it and instead of preparing the coffee in the machine, with the roasted beans, the attendant brought two cold coffees from inside de kitchen, that was left of the breakfast, that have just finished. I hope they improve their services, because it stain the brand, present in many different countries.