It was our first time staying at Accent. Their marketing and reasonable prices had us convinced. We're pretty low key, just need a decent hotel. Unfortunately our first room wasn't cleaned properly, let's just say the toilet and surfaces made that evident. We appreciated the text to front desk function. Tanvir who was on shift was amazing about the situation. He upgraded us to a suite, apologized, and even did a sweep himself and brought back my charger in the new room and checked to make sure we settled in well. The rest of the stay was comfortable. My only issue was with the shower, I guess being an older building the water temperature kept fluctuating from very hot to cold no matter where I set the dial. When I used the smoking area outside, I was happy to see they had security patrolling as a transient did approach me and the security was quick to ask him to leave. Overall it was a positive experience, I would say the staff and beds were the best parts. Thanks!