Overall, the stay was satisfactory, however there are improvements that could be made. Firstly, the check-in process was unclear, and the phone number provided wasn't available on the weekends (when we were staying). Secondly, the overall cleanliness needed some attention; there were cobwebs along the ceiling in both the bathroom and bedroom. Thirdly, the mattress is something to be desired. It was one of the most uncomfortably firm beds we've slept on, leaving us with back pain in the morning.