The reservation desk was very prompt in addressing all concerns. The units are very intimate, but they have more than everything that you might need for your stay including hotplates, utensils, etc. Of course it is an easy five minute walk to the famous pedestrian Istiklal Street. Furthermore, it is a pleasant walk downhill to the Topane T1 tram station. However, on the way back, its best to take the tunnel from Karakoy to Galata, and walk down Istiklal Street. The receptionist has very limited knowledge of english, and while the owner is very flexible if you reach out to him, the receptionist is a bit strict with everything. So if you have any special requests, best to touch base with the owner directly. The place is neat and tidy, and it was a pleasure to stay there.