There was absolutely no on-site or even nearby parking for guests arriving late; the front desk staff was extremely rude about it and wouldn’t even give recommendations on where to park. After leaving two of our vehicles overnight in a local garage, both cars had warnings from the cops about parking there overnight.
When asked by the front desk staff if I preferred room service, I inquired if it was at an extra cost. When told room service was included in the daily rate, I gladly and thankfully agreed to it.
However, in staying from Tuesday, March 13 through Saturday, March 16, room service never came into my room one time.
There was a stain on the comforter I noticed the first night, by which I left a note, requesting a clean one (which never happened). The dirty towels piled up on the bathroom floor and I ran out of clean ones, having to ask for additional from the housekeeper passing by, cleaning other rooms. The trash in the bathroom was never emptied. Both the body wash and conditioner ran out in the shower, as did the two rolls of toilet paper (there were no extra available anywhere in the bathroom).
I left notes around the room, asking for all of these things to be taken care of, but it was obvious that housekeeping never entered my room during my stay. Needless to say, I was very disappointed, especially because I had been specifically asked by the front desk staff if I wanted room service or not.