We arrived at the hotel earlier than check-in time and were not offered the option of early check-in for free. The service was very quick and a little rude. I don't speak English very well, so I had difficulties. When we got to the room, part of the carpet was wet, but it dried the next day, the thermostat was blocked so I couldn't change the temperature.
Now, the good things.
Very comfortable bed, lots of pillows, shower has good water pressure, clean fluffy towels. On the last day, there was a show in Times Square, the room wasn't completely silent, but nothing that bothered me too much.