We rented a room because my daughter had a medical appointment. We arrived at the hotel. little after 2:00pm. I asked the front desk if there was availability for an early check in, she said no. I asked when one would be available she said well check in is at 3:00pm, she was snooty and appeared to be in a bad mood. I asked if she in s bad mood, and that’s when her attitude changed. She now said she could take my name and number and call when a room was available. As we were walking to the car, she came running after us, she said a room was now available. We checked in, room was 424. The door was hard to open, we had to push it forcefully. We had to apply a decent amount of pressure to close it.
I put my daughter’s yogurt, string cheese, and juice in the mini fridge. The beds are uncomfortable, the bathroom was dirty, to the point I couldn’t shower. The hygiene Dove tops were off and covered with some kind of dirt/bacteria.
This morning, we did breakfast, it was okay, there were things that werent replenished such as danishes. I took the snacks out of the fridge and wouldnt you know it..the fridge doesn’t work. 3 boxes of yogurt, bag of string cheese, and juice all bad.
Went to check out, went to grab a cup of coffee, there was no coffee. My daughter wanted cooler ranch doritios, they were expired we are talking months expired back in June 2024.
The amount of money I spent for this room, I expected much better than what we received. Highly disappointed and disgusted.