The Ameron Hotel Abion Spreebogen is not a 4 star hotel. Despite the good location and nice building, the overall service, cleanness and amenities were disappointing. The AC was not working properly, the room was not cleaned properly (hand soap was not replaced, room floor was not cleaned daily, just one bottle of water as a courtesy despite the long stay, etc) and the front desk staff was just ok (I registered my claims 2 or 3 times, and nothing happened). All additional services (laundry, room service, etc) were expensive compared with other hotels of the same level.