We arrived at 4:30 p.m. and were told no rooms were available. We were told we would have to wait 15-20 minutes, which turned out to be 3.5 hours. We didn't get to our room until 8:00 p.m. We were given the excuse that it was Sunday and they only had two staff. Not Good!
The attire the person at the front desk was wearing was shocking. He was wearing a dirty T-shirt and a ragged zip-up blue hooded sweatshirt. It was not professional-looking at all.
The room lacked several things. The water for the bathroom sink came out in a trickle. I understand water conservation, but this was ridiculous. The room lacked a sufficient-sized desk to do my work, and I was surprised the room did not have a microwave.
The front entrance and the entrance by the pool were littered with more cigarette butts than I could count. Seriously, I mean a lot of cigarette butts. I smoke and was appalled to see so many cigarette butts.
The beds were nice. Slept well.
Overall, I was very disappointed with my stay. I had a feeling this might happen when I met the front desk person, who looked like he had just come off the street. Couple that with the 3.5-hour delay getting to our room and the issues we had with our room, I elected to leave a day early.