2/10 - Insatisfatório
18 de novembro de 2024
The lady at the front desk was very rude, unwelcoming and mean. During check in I watched her be pleasant and welcoming to the other guest of her color even providing them with welcome bags and explaining the no tolerance sheet I was not given a welcome bag, nor told anything about the no tolerance sheet just told to insert my card and sign this paper to check in. She gave me a room with no working heat, a fire hazard socket that was not covered and had the AC unit plugged into. Which was sparking when I turned on the heat. The bathroom was unclean with urine behind the toilet, tub was nasty and rusted. When I went up to my room to check in she gave me none working key cards. She kept stalking my children as they came and went to find any reason to make us leave. The elevator was broke and had to commute up to the third floor everyday. They have roaches in they lobby laundry area. Terrible experience.
Tekisha
Tekisha, viagem em família de 4 diárias
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