6/10 - Bom
7 de setembro de 2021
Good - The room is great. The location of the hotel is also great, very close to nice restaurants and the green light rail. The hotel has a nice gym, so you can get your workout done just fine.
Bad - The hotel only provides housekeeping upon request; however, it may not show up for several days in a row even after you request it. The cleanliness of the room was unacceptable, with several hair in the shower drain and in the sink. Upon check-in, they put a hold in the credit card for incidentals - which is usually fine; however, they put a hold of an amount of over one thousand dollars in mine, which I find abusive. It is ok to keep the card on tab and hold an amount, but that was most of my travel money. They keep charging for wi-fi daily, even though they say it is free for members. There have been several random charges in my credit card for things I did not request or use. Unfortunately, although the structure and amenities of the hotel are great, I won't come back as these issues are very unpleasant.
Rafael
Rafael, viagem de negócios de 14 diárias
Avaliação de hóspede verificada da Expedia
