There were only 2 things we liked about this hotel:
1. A good restaurant
2. Close proximity to the airport.
However, overall, we have been left with a sour taste in our mouth and a bitter end to our time in Fiji. We were incredibly disappointed with our stay at Novotel Nadi and agree with other reviews suggesting a 2 star would better reflect this hotel.
We had booked a superior double room with multiple beds. However, the room we ended up with did not match that description.
The room was crawling with ants near the bed, by the tea station, and through the bathroom. The room was dirty - notably toilet, bath and floors did not look clean. The room was dark and stunk of cigarette smoke. The bed was uncomfortable, and the pillows were in effect lumpy pillow cases.
If you have booked here a warning that they may attempt to overcharge you for the room. On arrival, it was acknowledged that we had paid in advance via Expedia, and we were advised a FJD100 hold would be charged to our card for any damages. On check out after a comedy of misunderstandings, they charged an additional FJD113.50 after misleading me to believe they needed my card to refund the original hold.
The hotel was then reluctant to refund either transaction until we could prove that we had already paid (despite, I'm sure their system showing the settled account). Our taxi driver who had witnessed the interaction told us we are not the first people he's seen impacted by this.
Avoid at all costs!