It’s old and unkept and the front desk staff person was rude, didnt appear knowledgeable to the job position at all, our room keys weren’t programmed and she had just handed them to me, then she asked if I had put them next to my cell phone, my response, “you literally just handed them to me, I turned and walked 20 steps to my room, no I did not put them by my cell phone…. When we checked in, she also acted surprised that we had our dog, even though I had marked online that we had our dog, then she asked if I meant to book the handicap room, I said I thought I booked the only available room which happened to be handicap equipped, she then proceeded to tell me she could put me in a diff room I said that would be fine, if the cost is the same, then after some strange mutterings from her, she said that the “dog rooms” were all upstairs and booked… I proceeded to inform her that I would not have had any idea that was the case since nothing online stated any of that and when I marked that we had a dog with us, the room I booked was the one I was “given”… so after all of that, she handed me the keys for the same room I booked. I really was perplexed at the whole situation…