2/10 - Insatisfatório
15 de abr. de 2025
Not good
Initial staff was friendly and supposedly upgraded my room, however nothing about the room was upgraded. I don’t even want to know what a not upgraded room looks like.
My room had no tv remote (this was very common) and so I didn’t realize til later that the main tv was completely cracked and not working until I got a new remote from them.
The whole room was very old and outdated. The sofa couch looked super dirty with stains and would have not fit anybody on it. Didn’t even want to touch it.
The hotel was not as advertised. There is no gym facility, no pool, no business center or meeting room.
I let the staff know the next day the tv was broken and cracked and she said she’d let someone know and it would be replaced by the time I got back from church but after I came back 5 hrs later it was not fixed. Someone just turned the tv off.
I asked again and she said she’d reach back out and I asked if there was another available room and she said she would let me know. So I went back and was not very happy but she did come to my room and let me know I could go to another room down the hallway.
That room was much better and I was very grateful to be in a better room that had a table and I stained sofa. The chair was dirty though and so I decided not to sit in it. The towels were all dirty and stained except one. Thankfully I didn’t need all of the towels so I didn’t even mention that or the stained sink.
Breakfast was almost non existent.
Viajante verificado
Viagem de 2 diárias
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