Prior to even arriving to check-in, we were called and were told that we could either cancel our reservations and find somewhere else to stay or accept that our room would have a broken bathroom sink. Upon arrival and check-in, we were told that the main parking lot was full and that we had to park in the behind ally. There was no path through to get to the room and had to completely walk around the ally, where there were about a half of dozen homeless individuals, they were camping out feet away from our parked car. My wife and I felt very unsafe and to add to that feeling, the swing lock on the room door was broken and not securely attached, the hair dryer was broken and missing the safety backing and didn’t seem like the sliding window properly locked. During our stay on Saturday night, my wife and I barely slept since the mechanical room for the elevator was right outside our room and kept up awake most the night. There were also two or three homeless individuals right outside our window talking throughout the night. We attempted to contact the front desk and were pretty much told there was nothing they could do. At check-out, my wife and I again expressed our issues and concerns with the room (113) we were placed in. We showed the pictures we took of the broken hair dryer and broken door lock. Sean continued to give us attitude not wanting to provide any solutions. When asking to speak with a manager, apparently there was not one working.