We got switched rooms when we first arrived because the safe wouldn't lock, but it was handled quickly, politely and easily with no stress. The staff were very friendly. The lobby, lift and rooms were clean and tidy. The bed was very comfortable, great pillows. There were plenty of USB sockets in the rooms for all our gadgets. The only minor tweaks that I would make is that we didn't have a socket in the bathroom to charge our electric toothbrush and the shower head wasn't mounted to the wall, it was a handheld shower head. Other than that, I would absolutely recommend this hotel on every level. It's location 5 minutes from the A'd'T, 15 minutes from the Sky Bar, a handy distance from Gard De Nore and having a great Monoprix store 2 doors down, a great range of restaurants, just fab location. Thanks for looking after us.