Prior to stay I had completed the registration email request advising of expected time of check in. Adding, long start journey point. I telephoned Doreen to advise I would be delayed, due to heavy traffic. Doreen's reaction was unexpected. Saying I wondered where you were! Being a paying guest, not good. The hotel was dated, very tired, my room was not as expected. It was in need of refurbishment. Cracks in the wall, shower tiles cracked, shower head & waste, dirty (pictures taken). Huge cobweb in room centre (picture), advert pictures are not the same. Room was musty, cold. Door had no internal lock, yale catch missing. Bath tap moved & dirty at base. Toilet base stained & toilet seat. TV, very basic. No alternative tea options. Room was huge but not somewhere you would want to stay long term. No access to open a window. Blind on bathroom, thick dust, slats would not open. Wasp nest on vent outside (video taken). Breakfast, Ok, no alternative milk, no alternative bread. No WiFi in room stated main house, couldn't get it to work. Directions to my room different entrance were not detailed clearer, as I arrived in the dark. Overall very poor. Would not recommend. Unlike anywhere I've ever stayed before. Lady at breakfast looked stressed & more than once asked if I wanted toast, advised white/brown bread not preferred. Wholemeal unavailable. I would not re-visit. Wouldn't even rate 1 star but no option to select.