4/10 - Razoável
21 de março de 2025
Would rather do prep for a colonoscopy
It took over 1.5 hours to stand in line with an upset toddler to be able to check in along with about 100 other people/kids. Would STRONGLY recommend allowing early check-in when you all know hundreds of people are checkin in the same day. We saw people leave, people were being checked into already occupied rooms. It was the absolute worst experience I've EVER had in checking into a hotel.
The elevator to the 2nd floor, where our room was, was out of order so we had to carry a ton of stuff up stairs after having already put in on a cart to take to the room, but cant use carts on stairs. There were ZERO towels the entire stay for swimming and even our suite didnt have enough towels to shower with for the number of people we had (2 towels for 5 people) is completely ridiculous! The lobby was basically destroyed by angry waiting children/adults and the staff left all of the mess, including beer cans, wrappers, fake mulch from center display all over the ground and staff did not clean up after the checkin nightmare was over until sometime after midnight as was my last time through lobby. The only positive thing I have to say, is that my son had an absolute blast but thats because he's 3 and doesnt have the brain capacity to notice how incredibly awful this hotel is.
Aubrey
Aubrey, viagem em família de 1 diária
Avaliação de hóspede verificada da Hoteis.com
