I honestly don't know why this place is listed as a Hotel. It does not have the amenities of a hotel. There is not reception desk, attendant or concierge. One person gives you a WhatsApp number and says " if you need something text me". Again, this is a hotel not an Airbnb. There were no shampoo and conditioner, the toilet was broken. There is no heater in the room, so I asked for extra blankets which they brought two and smelled terrible like a wet dog" The room is dusty and not maintained. Two remote controls with three batteries, which one of those batteries I have to remove to other remote to just run on the tv, then replace back the battery on the other remote ti charge the channels. Needless to say, one of the remotes didn't have a cover. The property is like a nice ranch but not well maintained. There is nothing close by, so one person cooks for you the meals. There are barely any people in the huge property, so if you need anything and the WhatsApp txt is not answer promptly, you have to go out and look for someone. I needed to shower, there was not hot water, so again I have to go out to look for someone to fix the hot water which barely came out. Showering with not conditioner it's not fun. There are wild animals in cages and exotic birds. My question is " How safe are the guests from wild animals if there is barely any people around in the property? if from formal zoos animals escape, how can I make sure that I'm safe in this property.