Location is excellent, near a tonne of amazing cafes. Also an easy walk to Insadong (a more commercial area for shopping) and the Changdeokgun palace. Excellent links to the rest of the city via the metro which is a few mins walk from the hotel.
The staff at the hotel were very friendly and helpful. Some of them spoke fluent English which was super helpful. Su, in particular, was great.
The room itself was fine for me as a solo traveller but would be tight if with another person. The usual amenities were in the room including a hair dryer, a fridge, a writing desk, toiletries (shampoo, conditioner and body wash). There is a rooftop terrace but I didn’t have an opportunity to use it. There is also a coffee shop at the reception.
AC worked great.
A bonus was they let me check-in early and were v.helpful via WhatsApp when I had questions ahead of my trip.
There is however room for improvement.
The bed was too hard and I found it uncomfortable. The bathroom is basically a wet room. This is quite common in many Korean hotels but might take some getting used to. It wasn’t a huge issue but I found the placement of the shower very awkward, right on top of the sink and (as expected), water does go everywhere. They don’t seem to give large towels, only small hand towels. The hotel should try and provide large ones. There was some kind of noise from a machine/generator? Not sure but was disturbing at night. A kettle would’ve been nice. Tba reception is not 24/7.