Before arrival, I responded to the hotel's request and sent personal information by e-mail, but he asked for the same information over and over again without reading it. I was asked to pay the city tax, and of course I was going to pay it, but from check-in time to check-out time, I haven't seen any employees at the hotel, so I couldn't pay, so I checked out and paid the city tax by e-mail. It's a crime not to do it, and they threaten to report it to the police and the airport. Of course, I paid the city tax electronically later, but the atmosphere of Venice that I visited for the first time in 35 years was very good, but I chose a disappointing hotel.